G2 Vendor Directory

AWS Managed Services (AMS) Integration App vs. Device42, A Freshworks Company

A side-by-side comparison based on G2 review data.

MetricAWS Managed Services (AMS) Integration App

by Amazon Web Services (AWS)

Device42, A Freshworks Company

by Device42

Overall rating4.44.7
Review count13352
Ease of use8.79.0
Ease of setup8.68.7
Quality of support8.89.6
Meets requirements8.89.1
NPS63.63636479.166667
Small Business48.5%17.6%
Mid-Market32.6%37.3%
Enterprise18.9%45.1%
Total page views194325
Total LLM citations1093,077

AWS Managed Services (AMS) Integration App

The AWS Managed Services (AMS) Integration App is designed to seamlessly connect AWS Managed Services with the ServiceNow platform, enhancing operational efficiency and visibility. Key Features and Functionality: - Automated Incident Management: Automatically create and manage incidents in ServiceNow based on alerts from AWS Managed Services, ensuring prompt response to issues. - Change Management Synchronization: Integrate change management processes between AWS and ServiceNow, facilitating smooth and documented changes across both platforms.

Pros

  • Ease of Use
  • Easy Integrations
  • Automation
  • Customer Support
  • Solutions
  • Reliability

Device42, A Freshworks Company

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors.

Pros

  • Asset Management
  • Ease of Use
  • Tracking
  • Productivity Improvement
  • Solutions