G2 Vendor Directory

AWS License Manager vs. SolarWinds Service Desk

A side-by-side comparison based on G2 review data.

MetricAWS License Manager

by Amazon Web Services (AWS)

SolarWinds Service Desk

by SolarWinds Worldwide LLC

Overall rating4.64.3
Review count17789
Ease of use8.69.1
Ease of setup7.18.8
Quality of support9.49.0
Meets requirements9.58.8
NPS85.71428653.333333
Small Business41.2%8.2%
Mid-Market17.6%68.0%
Enterprise41.2%23.9%
Total page views611,346
Total LLM citations189,590

AWS License Manager

AWS License Manager makes it easier to manage licenses in AWS and on-premises servers from software vendors such as Microsoft, SAP, Oracle, and IBM. AWS License Manager lets administrators create customized licensing rules that emulate the terms of their licensing agreements, and then enforces these rules when an instance of EC2 gets launched.

Pros

    SolarWinds Service Desk

    Enterprise-grade ITSM that's actually easy to use — resolve issues up to 52% faster with AI, unified asset management, and native ITOps integration built in from day one. SolarWinds Service Desk is a cloud-based IT service management (ITSM) platform that enables IT teams and other business departments to manage service requests, incidents, assets, and workflows in a unified environment.

    Pros

    • Ticketing System
    • Asset Management
    • Ticket Management
    • Ease of Use
    • User Interface
    • Customer Satisfaction