G2 Vendor Directory

Avaya Unified Communications vs. Tencent RTC

A side-by-side comparison based on G2 review data.

MetricAvaya Unified Communications

by Avaya

Tencent RTC

by Tencent

Overall rating4.24.4
Review count4246
Ease of use8.99.0
Ease of setup8.18.6
Quality of support8.79.2
Meets requirements9.29.0
NPS44.73684260.714286
Small Business16.7%59.5%
Mid-Market23.8%37.8%
Enterprise59.5%2.7%
Total page views406609
Total LLM citations7281,175

Avaya Unified Communications

Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.

Pros

  • Ease of Use
  • Video Conferencing
  • Instant Messaging
  • Remote Work
  • VoIP Services
  • Easy Integration

Tencent RTC

Leveraging Tencent’s more than 20 years of experience in network and audio/video technologies, Tencent RTC mainly offers audio/video calls, conferencing, in game voice chat, Beauty AR, low-latency interactive live streaming solutions. At Tencent RTC, we specialize in providing global enterprises with cutting-edge real-time communication solutions. Tencent RTC focuses on delivering high-quality, cost-effective, and low-latency solutions, ensuring seamless and efficient communication for all-size businesses worldwide.

Pros

  • High Quality
  • Ease of Use
  • Reliability
  • Easy Setup
  • Audio Quality
  • Video Quality