G2 Vendor Directory

Avaya Unified Communications vs. Riverside

A side-by-side comparison based on G2 review data.

MetricAvaya Unified Communications

by Avaya

Riverside

by Riverside

Overall rating4.24.8
Review count421,757
Ease of use8.99.5
Ease of setup8.19.6
Quality of support8.79.5
Meets requirements9.29.5
NPS44.73684293.008596
Small Business16.7%88.7%
Mid-Market23.8%9.0%
Enterprise59.5%2.3%
Total page views4069,173
Total LLM citations72864,737

Avaya Unified Communications

Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.

Pros

  • Ease of Use
  • Video Conferencing
  • Instant Messaging
  • Remote Work
  • VoIP Services
  • Easy Integration

Riverside

Riverside (formerly Riverside.fm) is the all-in-one platform for recording, live streaming, editing, repurposing, and publishing studio-quality videos and podcasts. Creators and businesses use it to produce broadcast-quality content without the production maze of multiple tools, expensive studios, or technical expertise. Record up to 4K video and uncompressed audio locally on every participant’s device, so quality holds up even on bad internet. Edit by editing the transcript. Turn long recordings into clips, captions, show notes, and translations with AI. Webinars scale to 10,000 attendees.

Pros

  • Ease of Use
  • Quality
  • High Quality
  • Recording
  • Video Quality
  • Audio Quality