G2 Vendor Directory

Avaya IP Office vs. XTIUM Unified Communications as a Service

A side-by-side comparison based on G2 review data.

MetricAvaya IP Office

by Avaya

XTIUM Unified Communications as a Service

by Xtium

Overall rating4.54.2
Review count1170
Ease of use9.08.7
Ease of setup9.18.8
Quality of support8.89.1
Meets requirements9.68.7
NPS72.72727343.478261
Small Business9.1%20.0%
Mid-Market63.6%64.3%
Enterprise27.3%15.7%
Total page views158117
Total LLM citations128132

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros

    XTIUM Unified Communications as a Service

    XTIUM, created through the business combination of ATSG and Evolve IP, delivers a modern security-first approach to the managed IT services experience. Leveraging AI innovations, enterprise-grade cybersecurity, virtual desktops, unified communications, and more, XTIUM acts as a trusted partner to help businesses reduce risk, boost operational efficiency, and scale with confidence. At XTIUM, we empower IT leaders to scale confidently, reduce risk, and drive measurable business outcomes with a level of service and accountability that sets a new industry standard.

    Pros

    • Reliability
    • Communication
    • Virtual Communication
    • Remote Work
    • Team Collaboration
    • Customer Support