Avaya IP Office vs. Wildix

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

x-bees by Wildix is a unified communications and contact center platform with built-in AI that helps sales and customer support teams manage conversations across voice, video, chat, meetings, WhatsApp, SMS and other channels, and record those conversations automatically in their CRM. It is built for companies where sales and support teams generate the majority of new revenue, typically between 50 and 1,000 employees.