G2 Vendor Directory

Avaya IP Office vs. VirtualPBX

A side-by-side comparison based on G2 review data.

MetricAvaya IP Office

by Avaya

VirtualPBX

by VirtualPBX

Overall rating4.54.2
Review count1135
Ease of use9.08.5
Ease of setup9.17.6
Quality of support8.88.8
Meets requirements9.68.5
NPS72.72727354.285714
Small Business9.1%97.1%
Mid-Market63.6%2.9%
Enterprise27.3%0.0%
Total page views158272
Total LLM citations128447

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros

    VirtualPBX

    We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

    Pros

    • Customer Support
    • Helpful
    • Customer Service
    • Navigation Ease
    • Quick Setup
    • Efficiency