G2 Vendor Directory

Avaya IP Office vs. Ringover

A side-by-side comparison based on G2 review data.

MetricAvaya IP Office

by Avaya

Ringover

by Ringover

Overall rating4.54.6
Review count11500
Ease of use9.09.4
Ease of setup9.19.3
Quality of support8.89.2
Meets requirements9.69.2
NPS72.72727380.467091
Small Business9.1%78.5%
Mid-Market63.6%21.1%
Enterprise27.3%0.4%
Total page views1581,590
Total LLM citations12815,859

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros

    Ringover

    Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • Helpful
    • Intuitive
    • Call Quality