G2 Vendor Directory

Avaya IP Office vs. NUACOM

A side-by-side comparison based on G2 review data.

MetricAvaya IP Office

by Avaya

NUACOM

by NUACOM

Overall rating4.54.8
Review count11318
Ease of use9.09.5
Ease of setup9.19.5
Quality of support8.89.8
Meets requirements9.69.6
NPS72.72727386.163522
Small Business9.1%93.1%
Mid-Market63.6%6.9%
Enterprise27.3%0.0%
Total page views1584,235
Total LLM citations1281,724

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros

    NUACOM

    Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints.

    Pros

    • Customer Support
    • Ease of Use
    • Helpful
    • Easy Setup
    • Customer Service
    • Implementation Ease