G2 Vendor Directory

Avaya IP Office vs. ITC Cloud

A side-by-side comparison based on G2 review data.

MetricAvaya IP Office

by Avaya

ITC Cloud

by In-Telecom

Overall rating4.54.4
Review count1120
Ease of use9.09.2
Ease of setup9.19.1
Quality of support8.89.6
Meets requirements9.68.9
NPS72.72727357.894737
Small Business9.1%45.0%
Mid-Market63.6%45.0%
Enterprise27.3%10.0%
Total page views15827
Total LLM citations12811

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros

    ITC Cloud

    As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

    Pros

    • Ease of Use
    • Efficiency
    • Reliability
    • Affordable
    • Remote Work
    • Cost Efficiency