G2 Vendor Directory

Avaya IP Office vs. Infinite Connect

A side-by-side comparison based on G2 review data.

MetricAvaya IP Office

by Avaya

Infinite Connect

by Xcyte Digital

Overall rating4.54.8
Review count1112
Ease of use9.09.8
Ease of setup9.19.5
Quality of support8.89.8
Meets requirements9.610.0
NPS72.72727391.666667
Small Business9.1%91.7%
Mid-Market63.6%8.3%
Enterprise27.3%0.0%
Total page views15839
Total LLM citations12819

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros

    Infinite Connect

    All-in-one hosted unified communications platform that enables your team to work from anywhere. With reliable voice, video, and messaging integrated in one solution, we connect you wherever you are — and however you need.

    Pros