G2 Vendor Directory

Autotask vs. Wrike

A side-by-side comparison based on G2 review data.

MetricAutotask

by Kaseya

Wrike

by Wrike, Inc.

Overall rating4.34.2
Review count6414,554
Ease of use8.28.2
Ease of setup7.78.1
Quality of support8.48.7
Meets requirements8.78.7
NPS51.42405145.23703
Small Business70.0%35.6%
Mid-Market27.1%42.9%
Enterprise2.9%21.6%
Total page views1,3436,502
Total LLM citations6,50331,812

Autotask

Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.

Pros

  • Ease of Use
  • Integrations
  • Ticket Management
  • Automation
  • Efficiency
  • Easy Integrations

Wrike

Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps organizations streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Wrike serves project managers, team leaders, and organizations of all sizes across marketing, IT, product development, professional services, and beyond.

Pros

  • Project Management
  • Team Collaboration
  • Task Management
  • Organization
  • Ease of Use
  • Project Tracking