G2 Vendor Directory

Autotask vs. WorkflowMAX

A side-by-side comparison based on G2 review data.

MetricAutotask

by Kaseya

WorkflowMAX

by WorkflowMAX

Overall rating4.34.1
Review count64166
Ease of use8.28.4
Ease of setup7.78.3
Quality of support8.48.5
Meets requirements8.78.5
NPS51.42405142.857143
Small Business70.0%82.0%
Mid-Market27.1%14.8%
Enterprise2.9%3.3%
Total page views1,343482
Total LLM citations6,5031,943

Autotask

Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.

Pros

  • Ease of Use
  • Integrations
  • Ticket Management
  • Automation
  • Efficiency
  • Easy Integrations

WorkflowMAX

WorkflowMAX is a job and profitability management software solution specifically designed to assist service firms in optimizing their operations. This platform provides users with comprehensive control over essential aspects such as time management, team collaboration, and profit tracking, all consolidated into a single interface. By streamlining processes like project management, timesheet tracking, invoicing, and purchase order issuance, WorkflowMAX enhances clarity at every stage of a firm's workflow.

Pros

  • Ease of Use
  • Time Tracking
  • Easy Integration
  • Project Management
  • Integrations
  • Project Tracking