G2 Vendor Directory

Autotask vs. Workamajig

A side-by-side comparison based on G2 review data.

MetricAutotask

by Kaseya

Workamajig

by Workamajig

Overall rating4.33.9
Review count641305
Ease of use8.27.5
Ease of setup7.77.2
Quality of support8.48.5
Meets requirements8.78.1
NPS51.42405116.943522
Small Business70.0%62.0%
Mid-Market27.1%30.8%
Enterprise2.9%7.2%
Total page views1,343609
Total LLM citations6,5032,615

Autotask

Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.

Pros

  • Ease of Use
  • Integrations
  • Ticket Management
  • Automation
  • Efficiency
  • Easy Integrations

Workamajig

Workamajig is a purpose-built agency management software for creative agencies, advertising agencies, marketing agencies, design studios, PR firms, and in-house creative departments. Unlike general project management tools, Workamajig is built around how agencies actually work - combining project management, time tracking, resource planning, client billing and invoicing, digital proofing, financial reporting, and CRM in one integrated system. No separate accounting software. No disconnected tools. One platform from creative brief to final invoice.

Pros

  • Ease of Use
  • Customization
  • Customizability
  • Project Management
  • Comprehensive Features
  • Time Saving