Autotask vs. Workamajig
A side-by-side comparison based on G2 review data.
| Metric | Autotask | Workamajig |
|---|---|---|
| Overall rating | 4.3 | 3.9 |
| Review count | 641 | 305 |
| Ease of use | 8.2 | 7.5 |
| Ease of setup | 7.7 | 7.2 |
| Quality of support | 8.4 | 8.5 |
| Meets requirements | 8.7 | 8.1 |
| NPS | 51.424051 | 16.943522 |
| Small Business | 70.0% | 62.0% |
| Mid-Market | 27.1% | 30.8% |
| Enterprise | 2.9% | 7.2% |
| Total page views | 1,343 | 609 |
| Total LLM citations | 6,503 | 2,615 |
Autotask
Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.
- Ease of Use
- Integrations
- Ticket Management
- Automation
- Efficiency
- Easy Integrations
Workamajig
Workamajig is a purpose-built agency management software for creative agencies, advertising agencies, marketing agencies, design studios, PR firms, and in-house creative departments. Unlike general project management tools, Workamajig is built around how agencies actually work - combining project management, time tracking, resource planning, client billing and invoicing, digital proofing, financial reporting, and CRM in one integrated system. No separate accounting software. No disconnected tools. One platform from creative brief to final invoice.
- Ease of Use
- Customization
- Customizability
- Project Management
- Comprehensive Features
- Time Saving