Autotask vs. Teamwork.com
A side-by-side comparison based on G2 review data.
| Metric | Autotask | Teamwork.com |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 641 | 1,214 |
| Ease of use | 8.2 | 8.8 |
| Ease of setup | 7.7 | 8.8 |
| Quality of support | 8.4 | 9.0 |
| Meets requirements | 8.7 | 9.0 |
| NPS | 51.424051 | 61.479592 |
| Small Business | 70.0% | 55.9% |
| Mid-Market | 27.1% | 30.3% |
| Enterprise | 2.9% | 13.8% |
| Total page views | 1,343 | 2,133 |
| Total LLM citations | 6,503 | 27,032 |
Autotask
Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.
- Ease of Use
- Integrations
- Ticket Management
- Automation
- Efficiency
- Easy Integrations
Teamwork.com
Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client chaos, and understand profitability, all in one platform. Headquartered in Cork, Ireland and founded by a team who have run an agency before, Teamwork.com has more than 20,000 customers around the world with a global team of over 350 employees. Learn more at teamwork.com.
- Project Management
- Task Management
- Team Collaboration
- Task Tracking
- Ease of Use
- Time Tracking