G2 Vendor Directory

Autotask vs. SAP Cloud ERP (SAP S/4HANA Cloud)

A side-by-side comparison based on G2 review data.

MetricAutotask

by Kaseya

SAP Cloud ERP (SAP S/4HANA Cloud)

by SAP

Overall rating4.34.4
Review count6411,099
Ease of use8.28.7
Ease of setup7.78.1
Quality of support8.48.9
Meets requirements8.79.1
NPS51.42405160.794297
Small Business70.0%16.2%
Mid-Market27.1%36.0%
Enterprise2.9%47.8%
Total page views1,3435,056
Total LLM citations6,50312,506

Autotask

Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.

Pros

  • Ease of Use
  • Integrations
  • Ticket Management
  • Automation
  • Efficiency
  • Easy Integrations

SAP Cloud ERP (SAP S/4HANA Cloud)

SAP Cloud ERP (S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations of any size improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the flexibility to add capabilities, users, and functionality as business needs evolve.

Pros

  • Ease of Use
  • Cloud-Based
  • Functionality
  • Efficiency
  • Real-Time Data
  • Cloud Based