Autotask vs. Resource Management by Smartsheet
A side-by-side comparison based on G2 review data.
| Metric | Autotask | Resource Management by Smartsheet |
|---|---|---|
| Overall rating | 4.3 | 4.0 |
| Review count | 641 | 142 |
| Ease of use | 8.2 | 8.3 |
| Ease of setup | 7.7 | 8.2 |
| Quality of support | 8.4 | 8.5 |
| Meets requirements | 8.7 | 8.3 |
| NPS | 51.424051 | 29.496403 |
| Small Business | 70.0% | 51.8% |
| Mid-Market | 27.1% | 40.4% |
| Enterprise | 2.9% | 7.8% |
| Total page views | 1,343 | 289 |
| Total LLM citations | 6,503 | 1,466 |
Autotask
Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.
- Ease of Use
- Integrations
- Ticket Management
- Automation
- Efficiency
- Easy Integrations
Resource Management by Smartsheet
Resource Management by Smartsheet high-level project and resource management software helps modern teams make confident decisions about project planning, team capacity, budget forecasting, team utilization, and hiring needs in real time. SIMPLE, POWERFUL RESOURCE PLANNING Our resource planning tool gives you visibility to schedule and manage your team effectively, update on the fly, and immediately see the impact on the project’s budget.
- Ease of Use
- Project Tracking
- Integrations
- Time Tracking
- Project Management
- Easy Integration