Autotask vs. Projectworks
A side-by-side comparison based on G2 review data.
| Metric | Autotask | Projectworks |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 641 | 253 |
| Ease of use | 8.2 | 8.9 |
| Ease of setup | 7.7 | 8.4 |
| Quality of support | 8.4 | 8.8 |
| Meets requirements | 8.7 | 8.7 |
| NPS | 51.424051 | 66.942149 |
| Small Business | 70.0% | 64.8% |
| Mid-Market | 27.1% | 32.0% |
| Enterprise | 2.9% | 3.3% |
| Total page views | 1,343 | 2,483 |
| Total LLM citations | 6,503 | 5,637 |
Autotask
Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.
- Ease of Use
- Integrations
- Ticket Management
- Automation
- Efficiency
- Easy Integrations
Projectworks
Grow your firm, and your impact. Projectworks is AI-powered, operator-built professional services automation software for consulting firms that want to grow and make a difference. Bringing deals, proposals, time tracking, resourcing, invoicing, and forecasting together in one platform, it gives you the visibility to see what’s working, fix what’s not, and scale your firm with confidence. Projectworks was built by consultants who know what it’s like to lose hours to spreadsheets and billing chaos.
- Ease of Use
- Project Management
- User-Friendly
- Project Tracking
- Comprehensive Features
- User Interface