Autotask vs. Magnetic
A side-by-side comparison based on G2 review data.
| Metric | Autotask | Magnetic |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 641 | 82 |
| Ease of use | 8.2 | 8.4 |
| Ease of setup | 7.7 | 8.6 |
| Quality of support | 8.4 | 9.3 |
| Meets requirements | 8.7 | 8.8 |
| NPS | 51.424051 | 54.878049 |
| Small Business | 70.0% | 82.5% |
| Mid-Market | 27.1% | 15.0% |
| Enterprise | 2.9% | 2.5% |
| Total page views | 1,343 | 574 |
| Total LLM citations | 6,503 | 1,262 |
Autotask
Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.
- Ease of Use
- Integrations
- Ticket Management
- Automation
- Efficiency
- Easy Integrations
Magnetic
Magnetic is an all-in-one workflow management platform specifically designed for professional services firms. This comprehensive software solution integrates essential project management functionalities into a single, user-friendly system. It encompasses a wide range of capabilities, including account management, business development, traffic management, project management, project finances, time tracking, billing, HR management, and resource scheduling.
- Ease of Use
- Financial Management
- Time Tracking
- Project Tracking
- Customer Support
- Resource Management