G2 Vendor Directory

Autotask vs. Klient PSA

A side-by-side comparison based on G2 review data.

MetricAutotask

by Kaseya

Klient PSA

by Klient Software

Overall rating4.34.5
Review count64198
Ease of use8.28.7
Ease of setup7.78.2
Quality of support8.49.1
Meets requirements8.79.1
NPS51.42405168.817204
Small Business70.0%57.3%
Mid-Market27.1%41.7%
Enterprise2.9%1.0%
Total page views1,343469
Total LLM citations6,5031,318

Autotask

Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.

Pros

  • Ease of Use
  • Integrations
  • Ticket Management
  • Automation
  • Efficiency
  • Easy Integrations

Klient PSA

Klient PSA is a Professional Services Automation (PSA) platform built 100% natively on Salesforce. It is designed for professional services organizations of roughly 50 to 1,000 people — consulting firms, SaaS services teams, systems integrators, and agencies — that already run on Salesforce and want delivery, finance, and customer data in one system instead of in a PSA bolted on beside the CRM. Because Klient PSA runs inside your existing Salesforce org, projects, resources, timesheets, and invoices share the same records, permissions, and reports as your pipeline.

Pros

  • Ease of Use
  • Project Management
  • Resource Management
  • Flexibility
  • Comprehensive Features
  • Updates