Autotask vs. Dynamics 365 Project Operations
A side-by-side comparison based on G2 review data.
| Metric | Autotask | Dynamics 365 Project Operations |
|---|---|---|
| Overall rating | 4.3 | 4.0 |
| Review count | 641 | 12 |
| Ease of use | 8.2 | 8.1 |
| Ease of setup | 7.7 | 0.0 |
| Quality of support | 8.4 | 8.1 |
| Meets requirements | 8.7 | 8.7 |
| NPS | 51.424051 | 25 |
| Small Business | 70.0% | 16.7% |
| Mid-Market | 27.1% | 50.0% |
| Enterprise | 2.9% | 33.3% |
| Total page views | 1,343 | 53 |
| Total LLM citations | 6,503 | 151 |
Autotask
Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.
- Ease of Use
- Integrations
- Ticket Management
- Automation
- Efficiency
- Easy Integrations
Dynamics 365 Project Operations
Dynamics 365 for Project Service Automation helps teams work efficiently by giving them automation technology and a complete view into their client relationships.