Autotask vs. CMap
A side-by-side comparison based on G2 review data.
| Metric | Autotask | CMap |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 641 | 328 |
| Ease of use | 8.2 | 8.7 |
| Ease of setup | 7.7 | 8.4 |
| Quality of support | 8.4 | 9.1 |
| Meets requirements | 8.7 | 8.6 |
| NPS | 51.424051 | 57.668712 |
| Small Business | 70.0% | 58.1% |
| Mid-Market | 27.1% | 41.9% |
| Enterprise | 2.9% | 0.0% |
| Total page views | 1,343 | 1,154 |
| Total LLM citations | 6,503 | 4,212 |
Autotask
Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.
- Ease of Use
- Integrations
- Ticket Management
- Automation
- Efficiency
- Easy Integrations
CMap
CMap is a PSA software that helps professional services firms, from consultancies to architecture & engineering practices, manage their people, projects, profits and more - all in one place. We help project-based businesses to move on from spreadsheets and retire homegrown, ad-hoc tools to give them complete visibility, clarity, and control over their firm. Whether it’s winning new business, delivering projects, resourcing, billing, or reporting, it can all be done in one easy-to-use platform.
- Ease of Use
- Project Management
- Customer Support
- Intuitive
- Resource Management
- Features