G2 Vendor Directory

Autotask vs. CMap

A side-by-side comparison based on G2 review data.

MetricAutotask

by Kaseya

CMap

by CMAP Software Ltd

Overall rating4.34.4
Review count641328
Ease of use8.28.7
Ease of setup7.78.4
Quality of support8.49.1
Meets requirements8.78.6
NPS51.42405157.668712
Small Business70.0%58.1%
Mid-Market27.1%41.9%
Enterprise2.9%0.0%
Total page views1,3431,154
Total LLM citations6,5034,212

Autotask

Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.

Pros

  • Ease of Use
  • Integrations
  • Ticket Management
  • Automation
  • Efficiency
  • Easy Integrations

CMap

CMap is a PSA software that helps professional services firms, from consultancies to architecture & engineering practices, manage their people, projects, profits and more - all in one place. We help project-based businesses to move on from spreadsheets and retire homegrown, ad-hoc tools to give them complete visibility, clarity, and control over their firm. Whether it’s winning new business, delivering projects, resourcing, billing, or reporting, it can all be done in one easy-to-use platform.

Pros

  • Ease of Use
  • Project Management
  • Customer Support
  • Intuitive
  • Resource Management
  • Features