Autotask vs. BigTime Projector
A side-by-side comparison based on G2 review data.
| Metric | Autotask | BigTime Projector |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 641 | 134 |
| Ease of use | 8.2 | 8.4 |
| Ease of setup | 7.7 | 7.8 |
| Quality of support | 8.4 | 9.7 |
| Meets requirements | 8.7 | 8.9 |
| NPS | 51.424051 | 74.045802 |
| Small Business | 70.0% | 40.2% |
| Mid-Market | 27.1% | 48.5% |
| Enterprise | 2.9% | 11.4% |
| Total page views | 1,343 | 114 |
| Total LLM citations | 6,503 | 333 |
Autotask
Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.
- Ease of Use
- Integrations
- Ticket Management
- Automation
- Efficiency
- Easy Integrations
BigTime Projector
Projector PSA, now powered by Big Time Software, is a cloud-based Professional Services Automation tool specifically designed for managing delivery organizations. Modules for Project Accounting, Project Delivery and Resource Management enable better profit margins, utilization rates and operational efficiency. Projector BI provides PSO specific analytics and intelligence to measure and manage at every level and model your future success. Integrate with your CRM for extended visibility into pipeline revenue and staffing.