Autotask vs. aec360
A side-by-side comparison based on G2 review data.
| Metric | Autotask | aec360 |
|---|---|---|
| Overall rating | 4.3 | 4.3 |
| Review count | 641 | 36 |
| Ease of use | 8.2 | 8.5 |
| Ease of setup | 7.7 | 8.1 |
| Quality of support | 8.4 | 8.7 |
| Meets requirements | 8.7 | 8.6 |
| NPS | 51.424051 | 47.222222 |
| Small Business | 70.0% | 36.1% |
| Mid-Market | 27.1% | 44.4% |
| Enterprise | 2.9% | 19.4% |
| Total page views | 1,343 | 144 |
| Total LLM citations | 6,503 | 285 |
Autotask
Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.
- Ease of Use
- Integrations
- Ticket Management
- Automation
- Efficiency
- Easy Integrations
aec360
Microsoft’s leading Dynamics™ 365-based solution for the AEC industry, HSO’s aec360 is a cloud-based business platform designed to meet the unique needs of architecture, engineering, and construction firms. aec360 provides an integrated industry solution for marketing and business development, project management, accounting, and human resource management, and was built to leverage the best of the Microsoft cloud, helping AEC firms drive productivity, collaboration, and insights across their organization. For more information, please visit our website at www.aec360.com.