AutoLoop Customer Engagement Suite vs. Dealertrack DMS
A side-by-side comparison based on G2 review data.
| Metric | AutoLoop Customer Engagement Suite | Dealertrack DMS |
|---|---|---|
| Overall rating | 4.1 | 4.4 |
| Review count | 11 | 43 |
| Ease of use | 8.4 | 9.1 |
| Ease of setup | 8.9 | 8.7 |
| Quality of support | 9.0 | 9.2 |
| Meets requirements | 8.9 | 9.5 |
| NPS | 27.272727 | 58.536585 |
| Small Business | 54.5% | 20.9% |
| Mid-Market | 36.4% | 74.4% |
| Enterprise | 9.1% | 4.7% |
| Total page views | 19 | 383 |
| Total LLM citations | 0 | 2,122 |
AutoLoop Customer Engagement Suite
Car-Research XRM provides the tools to perform the tasks needed to help with customer satisfaction like Real-time dynamic route sheet, key indicator alerts for online repair orders, and more.
Dealertrack DMS
Dealertrack DMS is the only DMS solution backed by the power of Cox Automotive. With easy-to-learn software, open integrations, connected processes, and intelligent, cloud-based technology, Dealertrack DMS allows dealers to improve efficiency and profitability throughout their dealership, and thrive in an everchanging automotive market.