G2 Vendor Directory

AutoLoop Customer Engagement Suite vs. CDK

A side-by-side comparison based on G2 review data.

MetricAutoLoop Customer Engagement Suite

by CAR Research

CDK

by CDK Global

Overall rating4.14.1
Review count11155
Ease of use8.48.4
Ease of setup8.98.8
Quality of support9.08.4
Meets requirements8.98.8
NPS27.27272738.562092
Small Business54.5%28.4%
Mid-Market36.4%58.1%
Enterprise9.1%13.5%
Total page views191,525
Total LLM citations03,622

AutoLoop Customer Engagement Suite

Car-Research XRM provides the tools to perform the tasks needed to help with customer satisfaction like Real-time dynamic route sheet, key indicator alerts for online repair orders, and more.

Pros

    CDK

    CDK is a secure, SOC 2-compliant dealership software solution provider who’s fully integrated for all areas of the automotive dealership — from the Front Office, Back Office, Service and Parts, and all areas in between. Our mission is to help dealers sell and service more cars and run more efficient operations by developing solutions and services that streamline workflows, most notably the CDK Dealership Xperience Platform.

    Pros