G2 Vendor Directory

Aurea CRM vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricAurea CRM

by Aurea Software

Bigin by Zoho CRM

by Zoho

Overall rating4.14.6
Review count26877
Ease of use9.09.2
Ease of setup8.18.9
Quality of support8.38.7
Meets requirements8.98.8
NPS2574.112257
Small Business57.1%90.9%
Mid-Market38.1%8.1%
Enterprise4.8%1.0%
Total page views1723,314
Total LLM citations18021,375

Aurea CRM

Aurea CRM is a comprehensive customer relationship management solution that lets you drive customer engagement tools deep into your sales organization. With end-to-end capabilities for sales and marketing, it provides a one-stop-shop that delivers a compact overview of team activities, sales pipelines, and key performance indicators so you can set priorities and make informed decisions. The new Aurea CRM Enterprise Edition has been reengineered with integrated campaign management offerings to give you the insight, access, and speed you need.

Pros

  • Easy Customization
  • Feature Richness
  • Flexibility
  • Intuitive Interface
  • Easy Access
  • Seamless Integration

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable