G2 Vendor Directory

Loom vs. Claap

A side-by-side comparison based on G2 review data.

MetricLoom

by Atlassian

Claap

by Claap

Overall rating4.74.6
Review count2,415481
Ease of use9.49.5
Ease of setup9.59.5
Quality of support9.19.3
Meets requirements9.39.4
NPS81.43986782.217573
Small Business61.6%48.9%
Mid-Market31.4%39.0%
Enterprise7.1%12.1%
Total page views3,2834,171
Total LLM citations49,0204,806

Loom

Loom is video communication that moves work forward. Think of Loom as a tool that transforms how you share and understand ideas. Record your screen and camera bubble, then share your video instantly with a link. Sending a Loom saves time and enhances clarity compared to scheduling live meetings or crafting lengthy emails. You get more focus time (fewer meetings), with the clarity and nuance that comes with live conversation.

Pros

  • Ease of Use
  • Easy Recording
  • Screen Recording
  • Easy Sharing
  • Video Recording
  • Time-saving

Claap

Claap is conversation intelligence for sales teams. It records your video calls, phone calls and in-person meetings (with or without a bot), syncs your emails, and turns every conversation into trusted data your AI agents can use to keep your CRM accurate, catch deal risks early and scale your playbook. Every conversation is transcribed, labeled and structured for retrieval, then opened to any AI agent through MCP (Model Context Protocol).

Pros

  • Ease of Use
  • Time-saving
  • Easy Recording
  • Helpful
  • Efficiency
  • Team Collaboration