Loom vs. Claap
A side-by-side comparison based on G2 review data.
| Metric | Loom | Claap |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 2,415 | 481 |
| Ease of use | 9.4 | 9.5 |
| Ease of setup | 9.5 | 9.5 |
| Quality of support | 9.1 | 9.3 |
| Meets requirements | 9.3 | 9.4 |
| NPS | 81.439867 | 82.217573 |
| Small Business | 61.6% | 48.9% |
| Mid-Market | 31.4% | 39.0% |
| Enterprise | 7.1% | 12.1% |
| Total page views | 3,283 | 4,171 |
| Total LLM citations | 49,020 | 4,806 |
Loom
Loom is video communication that moves work forward. Think of Loom as a tool that transforms how you share and understand ideas. Record your screen and camera bubble, then share your video instantly with a link. Sending a Loom saves time and enhances clarity compared to scheduling live meetings or crafting lengthy emails. You get more focus time (fewer meetings), with the clarity and nuance that comes with live conversation.
- Ease of Use
- Easy Recording
- Screen Recording
- Easy Sharing
- Video Recording
- Time-saving
Claap
Claap is conversation intelligence for sales teams. It records your video calls, phone calls and in-person meetings (with or without a bot), syncs your emails, and turns every conversation into trusted data your AI agents can use to keep your CRM accurate, catch deal risks early and scale your playbook. Every conversation is transcribed, labeled and structured for retrieval, then opened to any AI agent through MCP (Model Context Protocol).
- Ease of Use
- Time-saving
- Easy Recording
- Helpful
- Efficiency
- Team Collaboration