G2 Vendor Directory

Atlassian Enterprise Support vs. SetMe

A side-by-side comparison based on G2 review data.

MetricAtlassian Enterprise Support

by Atlassian

SetMe

by Techinline

Overall rating4.34.7
Review count3838
Ease of use8.89.5
Ease of setup8.69.7
Quality of support8.69.4
Meets requirements9.19.7
NPS55.26315889.473684
Small Business31.6%78.4%
Mid-Market47.4%21.6%
Enterprise21.1%0.0%
Total page views180538
Total LLM citations199252

Atlassian Enterprise Support

Keep your systems running smoothly with access to highly-trained support teams and quick response times

Pros

    SetMe

    Built for IT pros, SetMe delivers fast, secure remote access with unlimited sessions and unattended devices for one flat rate. It supports Windows and macOS, with end-to-end encrypted sessions and file transfers. Delivers near-zero lag and stays connected through sign-outs, restarts, and shutdowns. Whether you're providing ad-hoc support, maintaining headless servers, or accessing your own systems on the go, SetMe offers stable performance and simple setup.

    Pros

    • Ease of Use
    • Connection Speed
    • Easy Access
    • Easy Setup
    • File Transfer
    • Time Efficiency