Atlassian Enterprise Support vs. NinjaOne
A side-by-side comparison based on G2 review data.
| Metric | Atlassian Enterprise Support | NinjaOne |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 38 | 5,553 |
| Ease of use | 8.8 | 9.3 |
| Ease of setup | 8.6 | 9.2 |
| Quality of support | 8.6 | 9.2 |
| Meets requirements | 9.1 | 9.2 |
| NPS | 55.263158 | 82.241285 |
| Small Business | 31.6% | 46.2% |
| Mid-Market | 47.4% | 46.4% |
| Enterprise | 21.1% | 7.4% |
| Total page views | 180 | 12,935 |
| Total LLM citations | 199 | 44,059 |
Atlassian Enterprise Support
Keep your systems running smoothly with access to highly-trained support teams and quick response times
NinjaOne
NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
- Ease of Use
- Features
- Remote Access
- Automation
- Customer Support
- User Interface