G2 Vendor Directory

Atlassian Enterprise Support vs. EV Reach

A side-by-side comparison based on G2 review data.

MetricAtlassian Enterprise Support

by Atlassian

EV Reach

by EasyVista

Overall rating4.34.5
Review count38432
Ease of use8.89.0
Ease of setup8.68.7
Quality of support8.69.1
Meets requirements9.19.1
NPS55.26315865.186916
Small Business31.6%9.6%
Mid-Market47.4%59.6%
Enterprise21.1%30.8%
Total page views180434
Total LLM citations199718

Atlassian Enterprise Support

Keep your systems running smoothly with access to highly-trained support teams and quick response times

Pros

    EV Reach

    Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With EV Reach you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems reporting and management . Software and patch distribution . IT workflow automation .

    Pros

    • Ease of Use
    • Remote Control
    • Remote Access
    • Remote Support
    • Useful
    • Tool Utility