G2 Vendor Directory

Atlassian Advisory Services vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetricAtlassian Advisory Services

by Atlassian

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.34.7
Review count25396
Ease of use8.89.4
Ease of setup8.68.9
Quality of support8.79.3
Meets requirements9.19.5
NPS6079.949239
Small Business36.0%15.0%
Mid-Market48.0%36.5%
Enterprise16.0%48.6%
Total page views73899
Total LLM citations356,953

Atlassian Advisory Services

Experienced advisors from Atlassian

Pros

    BeyondTrust Remote Support

    BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

    Pros

    • Ease of Use
    • Remote Access
    • Remote Support
    • Security
    • Reliability
    • Security Focus