G2 Vendor Directory

ATLAS.ti vs. Zonka Feedback

A side-by-side comparison based on G2 review data.

MetricATLAS.ti

by ATLAS.ti Scientific Software Development GmbH

Zonka Feedback

by Zonka Feedback

Overall rating4.74.7
Review count6085
Ease of use9.29.3
Ease of setup9.39.3
Quality of support9.89.5
Meets requirements9.49.3
NPS82.75862184.146341
Small Business39.0%61.9%
Mid-Market33.9%32.1%
Enterprise27.1%6.0%
Total page views434842
Total LLM citations4,1033,334

ATLAS.ti

Leveraged by brands and academics alike, ATLAS.ti allows anyone to analyze data and uncover valuable insights – no matter which sector you work in. From basic analysis tasks to the most in-depth research projects: With ATLAS.ti, you can easily unlock actionable findings from your qualitative and mixed methods data with intuitive research tools and best-in-class technology: • Get access to native Mac and Win apps, plus our Web version • All features and tools included in one complete software package • Save time and find insights automatically, powered by AI • Experience seamless project

Pros

  • Ease of Use
  • Useful
  • Efficiency
  • Intuitive
  • Time-saving
  • Categorization

Zonka Feedback

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform for businesses to collect feedback across channels, unify scattered sources in one place, analyze it with AI, and act in real time. Whether it’s digital journeys and product feedback or frontline and support experiences across locations, Zonka Feedback empowers teams to understand customer experience, reduce churn, improve satisfaction, and drive growth.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Improvement
  • Easy Setup
  • Data Management