G2 Vendor Directory

Atlas Support vs. Close

A side-by-side comparison based on G2 review data.

MetricAtlas Support

by Atlas Support Inc

Close

by Close

Overall rating4.94.7
Review count232,124
Ease of use9.79.4
Ease of setup9.89.2
Quality of support10.09.4
Meets requirements9.79.2
NPS91.30434883.365019
Small Business87.0%79.4%
Mid-Market13.0%19.9%
Enterprise0.0%0.7%
Total page views1125,266
Total LLM citations45139,467

Atlas Support

Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs. Here's a glimpse of how you can 10X your customer support using Atlas: 👋 Customer Timeline: View a customer's entire journey in a single, easy to follow, chronological timeline. 📹 Session Recording: A video is worth a thousand words.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • User Interface
  • Customizability
  • Intuitive

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Efficiency