G2 Vendor Directory

AT&T Field Management vs. ServiceMax

A side-by-side comparison based on G2 review data.

MetricAT&T Field Management

by AT&T Inc.

ServiceMax

by PTC

Overall rating4.04.2
Review count15143
Ease of use8.78.6
Ease of setup7.68.4
Quality of support8.18.3
Meets requirements8.78.7
NPS26.66666745.714286
Small Business53.3%25.4%
Mid-Market6.7%39.9%
Enterprise40.0%34.8%
Total page views71477
Total LLM citations84,106

AT&T Field Management

AT&T Workforce Manager is a modular solution for managing mobile workforces.

Pros

  • Ease of Use
  • Easy Access
  • Customization Options
  • Customizability
  • Customer Support
  • Accessibility

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access