G2 Vendor Directory

AT&T Contact Center vs. Yeastar P-Series PBX System

A side-by-side comparison based on G2 review data.

MetricAT&T Contact Center

by AT&T Inc.

Yeastar P-Series PBX System

by Xiamen Yeastar Digital Technology Co., Ltd

Overall rating3.64.8
Review count1581
Ease of use8.49.8
Ease of setup8.69.6
Quality of support8.09.4
Meets requirements8.79.4
NPS-13.33333387.341772
Small Business33.3%75.3%
Mid-Market26.7%21.0%
Enterprise40.0%3.7%
Total page views76315
Total LLM citations263,649

AT&T Contact Center

Most businesses have similar goals for their contact centers: delivering a great customer experience at an operationally efficient cost. Yet each business faces unique challenges for how to best meet these objectives, and has to intelligently align its operational support processes with the right contact handling infrastructure. Perhaps you're evaluating contact center solutions because your business is relocating, your existing equipment is outdated or you need a more efficient, cost-effective solution. Whatever your situation, AT&T can tailor a contact center to your business needs.

Pros

    Yeastar P-Series PBX System

    Yeastar P-Series PBX System is the easy-first unified communications solution designed for every business size and industry. It reinvents how business connects by converging voice, video, chat, apps, and more in one solution, empowering modern businesses to engage teams, work anywhere, and delight customers easily. Easy to adopt, use, manage, and grow. With Yeastar P-Series PBX System, boundless communication will be within your easy reach.

    Pros

    • Ease of Use
    • Features
    • Integrations
    • Customer Support
    • Easy Setup
    • Reliability