G2 Vendor Directory

AT&T Contact Center vs. Close

A side-by-side comparison based on G2 review data.

MetricAT&T Contact Center

by AT&T Inc.

Close

by Close

Overall rating3.64.7
Review count152,124
Ease of use8.49.4
Ease of setup8.69.2
Quality of support8.09.4
Meets requirements8.79.2
NPS-13.33333383.365019
Small Business33.3%79.4%
Mid-Market26.7%19.9%
Enterprise40.0%0.7%
Total page views765,266
Total LLM citations2639,467

AT&T Contact Center

Most businesses have similar goals for their contact centers: delivering a great customer experience at an operationally efficient cost. Yet each business faces unique challenges for how to best meet these objectives, and has to intelligently align its operational support processes with the right contact handling infrastructure. Perhaps you're evaluating contact center solutions because your business is relocating, your existing equipment is outdated or you need a more efficient, cost-effective solution. Whatever your situation, AT&T can tailor a contact center to your business needs.

Pros

    Close

    Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

    Pros

    • Ease of Use
    • Helpful
    • Features
    • Simple
    • Intuitive
    • Efficiency