G2 Vendor Directory

AT&T Contact Center vs. CallHippo

A side-by-side comparison based on G2 review data.

MetricAT&T Contact Center

by AT&T Inc.

CallHippo

by CallHippo

Overall rating3.64.4
Review count15416
Ease of use8.49.0
Ease of setup8.69.0
Quality of support8.09.1
Meets requirements8.79.0
NPS-13.33333370.559611
Small Business33.3%75.7%
Mid-Market26.7%21.4%
Enterprise40.0%2.9%
Total page views761,650
Total LLM citations2610,009

AT&T Contact Center

Most businesses have similar goals for their contact centers: delivering a great customer experience at an operationally efficient cost. Yet each business faces unique challenges for how to best meet these objectives, and has to intelligently align its operational support processes with the right contact handling infrastructure. Perhaps you're evaluating contact center solutions because your business is relocating, your existing equipment is outdated or you need a more efficient, cost-effective solution. Whatever your situation, AT&T can tailor a contact center to your business needs.

Pros

    CallHippo

    CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

    Pros

    • Ease of Use
    • Call Quality
    • Reliability
    • Easy Setup
    • Customer Support
    • Features