G2 Vendor Directory

AssemblyX Pro vs. livepro Knowledge Management

A side-by-side comparison based on G2 review data.

MetricAssemblyX Pro

by LCT Software

livepro Knowledge Management

by livepro

Overall rating3.94.8
Review count12168
Ease of use8.79.6
Ease of setup5.79.3
Quality of support8.49.7
Meets requirements9.09.5
NPS2588.023952
Small Business58.3%18.2%
Mid-Market33.3%56.2%
Enterprise8.3%25.5%
Total page views151,518
Total LLM citations11,714

AssemblyX Pro

AssemblyX Pro is easy to learn and use, where production engineering and quality can quickly and easily author shop floor processes and procedures without the issues of formatting, cut & paste and file bloating. Production engineers can pull together all the relevant objects such as high resolution images & video, bills of materials, visual actions, health & safety for PPE, COSHH and risk assessment, tooling and supporting reference documents such as 2D & 3D CAD.

Pros

    livepro Knowledge Management

    livepro’s premium knowledge management solution is widely trusted by contact centers and enterprise organizations around the world for its ability to deliver fast, accurate, and consistent information where it matters most. Purpose-built for high-demand service environments, livepro empowers agents with a centralized, easy-to-use platform that removes complexity and eliminates the need to search through lengthy documents. Instead, agents receive clear, concise answers—powered by AI-enhanced search and structured decision workflows—ensuring better outcomes in less time.

    Pros

    • Ease of Use
    • Knowledge Base
    • Helpful
    • Intuitive
    • Features
    • Customer Support