G2 Vendor Directory

Aspect Unified IP Contact Center vs. Crexendo

A side-by-side comparison based on G2 review data.

MetricAspect Unified IP Contact Center

by Alvaria, Inc.

Crexendo

by Crexendo Business Solutions

Overall rating4.34.9
Review count19361
Ease of use8.29.7
Ease of setup7.39.6
Quality of support8.29.8
Meets requirements8.99.8
NPS44.44444493.277311
Small Business0.0%78.9%
Mid-Market36.8%20.8%
Enterprise63.2%0.3%
Total page views1032,306
Total LLM citations1034,227

Aspect Unified IP Contact Center

Today Alvaria has two proven and feature rich platforms that many of our customers rely on every day for inbound service and outbound engagement, Aspect Unified IP and Noble CC. Alvaria has taken the best of these solutions to form the Alvaria CX Suite for on-premises and private cloud deployments starting in early 2022.

Pros

    Crexendo

    Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States.

    Pros

    • Customer Support
    • Helpful
    • Customer Service
    • Ease of Use
    • Easy Setup
    • Reliability