G2 Vendor Directory

Arq vs. CrashPlan Platform

A side-by-side comparison based on G2 review data.

MetricArq

by Haystack Software

CrashPlan Platform

by CrashPlan

Overall rating4.44.9
Review count16273
Ease of use9.19.9
Ease of setup9.59.9
Quality of support8.79.9
Meets requirements9.09.9
NPS68.7595.057034
Small Business20.0%1.1%
Mid-Market73.3%63.4%
Enterprise6.7%35.5%
Total page views891,219
Total LLM citations8441,449

Arq

Arq is a comprehensive backup solution designed for Mac and Windows users, offering secure, efficient, and user-controlled data protection. It enables users to back up their files to various destinations, including personal cloud accounts, external drives, and network-attached storage (NAS), ensuring flexibility and control over data storage. With strong end-to-end encryption, Arq guarantees that only the user can access their backed-up data, maintaining privacy and security.

Pros

    CrashPlan Platform

    CrashPlan delivers enterprise-grade backup, recovery, and archiving to protect the data organizations cannot afford to lose. Our cloud-native platform helps businesses secure Microsoft 365, Google Workspace, endpoint, and server data with scalable protection that reduces risk, supports compliance, and controls storage costs. Built for modern IT environments, CrashPlan enables fast, reliable recovery while supporting long-term retention, legal hold, and broader data governance needs. We help enterprises strengthen resilience and maintain continuity without added complexity.

    Pros

    • Backup Frequency
    • Ease of Use
    • Security
    • Customer Support
    • Reporting
    • Features