G2 Vendor Directory

Arcserve ShadowProtect SPX vs. CrashPlan SMB

A side-by-side comparison based on G2 review data.

MetricArcserve ShadowProtect SPX

by Arcserve

CrashPlan SMB

by CrashPlan

Overall rating4.24.4
Review count23415
Ease of use8.49.1
Ease of setup8.48.8
Quality of support7.49.1
Meets requirements8.79.2
NPS38.09523865.847666
Small Business56.5%31.3%
Mid-Market34.8%35.0%
Enterprise8.7%33.7%
Total page views82330
Total LLM citations1531,519

Arcserve ShadowProtect SPX

Arcserve ShadowProtect delivers reliable backup and disaster recovery for hosted environments, with fast data restoration and disaster recovery. Designed for Managed Service Providers, ShadowProtect streamlines routine backup operations, data recovery, and monthly billing and reporting. MSPs can provide complete backup services and quickly recover entire systems, applications, or files after data loss, hardware failure, or ransomware attacks.

Pros

  • Deployment Ease
  • User Interface
  • Backup Services
  • Restore Services
  • Data Recovery
  • Backup Reliability

CrashPlan SMB

CrashPlan® SMB is a cloud backup and recovery solution specifically designed for small to medium-sized businesses with fewer than 250 users. This software solution focuses on safeguarding critical data across various platforms, including employee devices, Microsoft 365, Google Workspace, and servers.

Pros

  • Backup Solutions
  • Ease of Use
  • Backup Frequency
  • Cloud Backup
  • Reliability
  • Centralized Management