G2 Vendor Directory

Arcserve ShadowProtect SPX vs. Backblaze Computer Backup

A side-by-side comparison based on G2 review data.

MetricArcserve ShadowProtect SPX

by Arcserve

Backblaze Computer Backup

by Backblaze

Overall rating4.24.4
Review count2338
Ease of use8.48.8
Ease of setup8.49.0
Quality of support7.48.5
Meets requirements8.79.3
NPS38.09523872.972973
Small Business56.5%86.8%
Mid-Market34.8%13.2%
Enterprise8.7%0.0%
Total page views82266
Total LLM citations1531,573

Arcserve ShadowProtect SPX

Arcserve ShadowProtect delivers reliable backup and disaster recovery for hosted environments, with fast data restoration and disaster recovery. Designed for Managed Service Providers, ShadowProtect streamlines routine backup operations, data recovery, and monthly billing and reporting. MSPs can provide complete backup services and quickly recover entire systems, applications, or files after data loss, hardware failure, or ransomware attacks.

Pros

  • Deployment Ease
  • User Interface
  • Backup Services
  • Restore Services
  • Data Recovery
  • Backup Reliability

Backblaze Computer Backup

Backblaze Computer Backup for Business is a cloud-based endpoint backup software that automatically backs up and restores data from Mac and Windows computers across an organization. IT directors, system administrators, and managed service providers use it to protect employee laptops and desktops at small and mid-sized businesses, typically 5 to 1,000 devices. Common users include creative agencies, distributed and remote teams, K-12 and higher education IT departments, and organizations moving off legacy tools like CrashPlan or Code42.

Pros

  • Backup Solutions
  • Customer Support
  • Ease of Use
  • Setup Ease
  • Reliability
  • Backup Ease