G2 Vendor Directory

Arcserve Cloud Direct vs. CrashPlan Platform

A side-by-side comparison based on G2 review data.

MetricArcserve Cloud Direct

by Arcserve

CrashPlan Platform

by CrashPlan

Overall rating4.34.9
Review count16273
Ease of use9.09.9
Ease of setup9.09.9
Quality of support9.39.9
Meets requirements9.19.9
NPS46.15384695.057034
Small Business31.3%1.1%
Mid-Market68.8%63.4%
Enterprise0.0%35.5%
Total page views1501,219
Total LLM citations141,449

Arcserve Cloud Direct

Arcserve Cloud Direct is a fully managed, direct-to-cloud backup solution that eliminates the need for local backup servers or appliances at each site. It enables organizations to protect physical and virtual servers by backing up data directly to Arcserve Cloud, ensuring rapid recovery from data loss, ransomware, or disasters.

Pros

    CrashPlan Platform

    CrashPlan delivers enterprise-grade backup, recovery, and archiving to protect the data organizations cannot afford to lose. Our cloud-native platform helps businesses secure Microsoft 365, Google Workspace, endpoint, and server data with scalable protection that reduces risk, supports compliance, and controls storage costs. Built for modern IT environments, CrashPlan enables fast, reliable recovery while supporting long-term retention, legal hold, and broader data governance needs. We help enterprises strengthen resilience and maintain continuity without added complexity.

    Pros

    • Backup Frequency
    • Ease of Use
    • Security
    • Customer Support
    • Reporting
    • Features