G2 Vendor Directory

Arcserve vs. CrashPlan Platform

A side-by-side comparison based on G2 review data.

MetricArcserve

by Arcserve

CrashPlan Platform

by CrashPlan

Overall rating4.44.9
Review count19273
Ease of use9.09.9
Ease of setup8.79.9
Quality of support9.19.9
Meets requirements8.89.9
NPS57.89473795.057034
Small Business21.1%1.1%
Mid-Market73.7%63.4%
Enterprise5.3%35.5%
Total page views1541,219
Total LLM citations701,449

Arcserve

Arcserve, the pioneer in unified data resilience, protects data from ransomware, cyberattacks, and disasters through simple, flexible, and affordable data protection solutions for small and mid-size organizations. Arcserve is trusted by more than 50,000 customers, 10,000 channel partners, and thousands of managed service providers around the globe. Arcserve delivers AI-enabled cyber resilience protection and world class customer support, so IT teams can have streamlined, cost-effective data management and recovery with low TCO. Learn more at arcserve.com.

Pros

    CrashPlan Platform

    CrashPlan delivers enterprise-grade backup, recovery, and archiving to protect the data organizations cannot afford to lose. Our cloud-native platform helps businesses secure Microsoft 365, Google Workspace, endpoint, and server data with scalable protection that reduces risk, supports compliance, and controls storage costs. Built for modern IT environments, CrashPlan enables fast, reliable recovery while supporting long-term retention, legal hold, and broader data governance needs. We help enterprises strengthen resilience and maintain continuity without added complexity.

    Pros

    • Backup Frequency
    • Ease of Use
    • Security
    • Customer Support
    • Reporting
    • Features