G2 Vendor Directory

ArcGIS Survey123 vs. XOi

A side-by-side comparison based on G2 review data.

MetricArcGIS Survey123

by Esri

XOi

by XOi

Overall rating4.34.9
Review count6438
Ease of use9.39.6
Ease of setup9.39.4
Quality of support8.99.9
Meets requirements8.89.6
NPS47.45762797.368421
Small Business25.0%38.9%
Mid-Market45.0%50.0%
Enterprise30.0%11.1%
Total page views430521
Total LLM citations1,7551,147

ArcGIS Survey123

ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more.

Pros

  • Ease of Use
  • Efficiency
  • Easy Integrations
  • Customization
  • Setup Ease
  • Form Customization

XOi

XOi is the data intelligence solution for the asset lifecycle. It captures, enriches, and connects asset data across every stage of service—giving field service providers the visibility to drive revenue growth, improve operational performance, and keep assets running at their best. XOi serves the entire field service ecosystem, connecting contractors, technicians, original equipment manufacturers (OEMs), distributors, and asset owners through a shared source of truth centered on the asset.

Pros

  • Ease of Use
  • Efficiency
  • Features
  • Customer Support
  • Data Management
  • Quality