G2 Vendor Directory

ArcGIS Survey123 vs. Quadient Inspire

A side-by-side comparison based on G2 review data.

MetricArcGIS Survey123

by Esri

Quadient Inspire

by Quadient

Overall rating4.34.8
Review count64130
Ease of use9.39.3
Ease of setup9.38.9
Quality of support8.99.5
Meets requirements8.89.5
NPS47.45762785.714286
Small Business25.0%13.1%
Mid-Market45.0%62.3%
Enterprise30.0%24.6%
Total page views430612
Total LLM citations1,7553,153

ArcGIS Survey123

ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more.

Pros

  • Ease of Use
  • Efficiency
  • Easy Integrations
  • Customization
  • Setup Ease
  • Form Customization

Quadient Inspire

Quadient Inspire is the world’s most trusted end‑to‑end customer communications management (CCM) solution, empowering organizations to deliver seamless, personalized, and compliant communications at scale. Inspire enables businesses to streamline and accelerate operations while creating consistent, engaging omnichannel experiences across both digital and physical channels. From onboarding and servicing to retention and growth, Inspire supports communications across every stage of the customer lifecycle.

Pros

  • Ease of Use
  • Integrations
  • Customer Support
  • Easy Implementation
  • Implementation Ease
  • Features