G2 Vendor Directory

ArcGIS Survey123 vs. Process Street

A side-by-side comparison based on G2 review data.

MetricArcGIS Survey123

by Esri

Process Street

by Process Street

Overall rating4.34.6
Review count64463
Ease of use9.39.0
Ease of setup9.38.9
Quality of support8.99.3
Meets requirements8.89.1
NPS47.45762777.605322
Small Business25.0%70.3%
Mid-Market45.0%24.0%
Enterprise30.0%5.6%
Total page views4301,035
Total LLM citations1,75513,809

ArcGIS Survey123

ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more.

Pros

  • Ease of Use
  • Efficiency
  • Easy Integrations
  • Customization
  • Setup Ease
  • Form Customization

Process Street

Process Street is a Compliance Operations Platform that helps teams run their most critical processes the right way, every time. Powered by AI agents, it ensures that policies are enforced, tasks are completed in the correct order, and everything is fully documented for audit readiness. Process Street is built for operational and compliance teams who need more control than task management tools offer, but without the complexity of legacy BPM or GRC systems. It enables anyone on the team to create, update, and run structured workflows without writing code.

Pros

  • Ease of Use
  • Efficiency
  • Process Efficiency
  • Task Management
  • Workflow Management
  • Automation