G2 Vendor Directory

ArcGIS Online vs. CARTO

A side-by-side comparison based on G2 review data.

MetricArcGIS Online

by Esri

CARTO

by CartoDB

Overall rating4.54.5
Review count19078
Ease of use8.68.9
Ease of setup8.69.3
Quality of support8.79.2
Meets requirements8.88.8
NPS62.64367870.3125
Small Business28.4%47.4%
Mid-Market40.0%21.8%
Enterprise31.6%30.8%
Total page views306576
Total LLM citations1,3036,361

ArcGIS Online

Connect people, locations, and data using interactive maps created with ArcGIS Online. Quickly create maps by dropping in your spreadsheet and mashing it up with other location data included in ArcGIS Online. Apply Smart Mapping styles to make your data visually stunning and use intuitive analysis tools to deliver location intelligence. Add valuable context to your data by combining it with Esri’s demographic and lifestyle data. Work collaboratively with your colleagues to build maps and apps. Instantly share your maps and apps with anyone, anywhere.

Pros

  • Ease of Use
  • Feature Functionality
  • Features
  • Tools
  • Data Management
  • Powerful Tools

CARTO

CARTO is the leading Agentic GIS platform. Unlike other GIS systems, CARTO removes data fragmentation and technical bottlenecks by letting you build AI Agents, geospatial workflows, and interactive maps directly inside your cloud data warehouse or lakehouse. With CARTO for Agents, those same capabilities extend into the agentic platforms your teams already use, so spatial analysis and reports run at scale without manual effort.

Pros

  • Ease of Use
  • Map Creation
  • 3D Visualization
  • Data Visualization
  • Visualization
  • Data Management