Arcade vs. SparkPlug

AI coaching for frontline sales and support teams. Reps practice real conversations, get scored, and improve before the next customer. Product Overview Arcade is the AI coaching platform for frontline sales and support teams. It's built for organizations whose reps are spread across stores, dealerships, kiosks, partner locations, and contact centers, where no manager can sit in on every conversation and performance varies wildly from one team to the next.

SparkPlug is an employee sales incentive management platform for specialty retailers, restaurants, and CPG brands. SparkPlug integrates directly with brick-and-mortar businesses' POS systems to automate virtually every aspect of implementing and scaling an incentive program. SparkPlug's incentive engine, managed payouts, and trade promotion management tools allow retailers and restaurants to streamline and automate vendor-sponsored sales incentives for their frontline employees.